May 9, 2024; Columbus, OH, USA; Sports are shown on TVs behind the bar as guests enjoy the grand opening of DraftKings Sports & Social in the Short North. Though there are no on-site betting windows, eligible customers can place bets through the DraftKings app. DraftKings was back online Thursday afternoon after a widespread outage that impacted its sports betting platform for several hours.
Beginning around 2 a.m. Thursday morning, odds across all sports in each of the states in which DraftKings operates were unavailable and replaced by an error message.
“We are aware that customers may be experiencing issues with certain features on our Sportsbook,” the company’s customer support team posted on the social media platform X at 8:29 a.m. ET. “This is currently affecting players in all jurisdictions. We are working on resolving this as quickly as possible.”
The company posted on X that “sportsbook functionality has been fully restored,” at 2:13 p.m. ET.
The 12-hour outage came on a sports day that includes the “Thursday Night Football” game between San Francisco and Seattle to begin Week 6 of the NFL schedule, along with a pair of Major League Baseball playoff games and Game 1 of the WNBA Finals.
While numerous DraftKings users took to social media to vent, the issue did not have a significant impact on the company’s stock, which was down only 0.34 percent as of 3 p.m. ET.
–Field Level Media
